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Judy, JD and the entire service team were phenomenal to deal with. I needed to have some unexpected work done when taking it in for my scheduled appointment, they kept me informed and made sure the repairs got done quickly. Again, huge thanks to the service department, truly appreciate you taking care of me and my car!
I had an excellent buying experience at Vantage Motors. They offered me a competitive trade-in valuation. They didn’t try to push any unwanted accessories, warranties, insurances or other packages. There were no surprise fees. They found me the exact car I wanted rather than trying to pressure me into taking something on the lot. If you’re looking for a new VW, visit Barron in the sales room and connect with Pat for financing. For me it was worth the 300 km drive to shop at a dealership that showed me respect and treated me as a valued customer. Other dealers should take note and learn a few things from Vantage Motors.
After our suv broke down on the side of the highway, we had our vehicle towed at the VW dealership in Truro. Being from out of town, we weren’t quite sure what to expect with the service. The service department went above and beyond! They fixed our suv in a timely manner and kept us informed throughout the process. We wish we lived closer so that we could bring our vehicle there for service. 5 stars+++
I've literally never written a review for a business before but I have to give a MAJOR thank you the service department and the mechanic who worked on my vehicle. They worked with me to ensure I saved money at every single chance, always got my vehicle in quickly, and had open and knowledgeable communication through the whole process. They also went above and beyond to help me with some unexpected work that would have otherwise resulted in me being unable to drive my vehicle for months to come. Judy in the service department was so patient and wonderful to work with; I never had to wonder what was going on with my vehicle, as she regularly updated and answered all of my questions. They even worked around my scheduling difficulties to make the experience as smooth as possible.
